Features

RxOffice® CMS makes available full RxOffice® CMS Case Management and Document Management features to Counseling organizations, enabling Counselors to assist homeowners with debt counseling, communication and integration information exchange with participating Servicers.


Key Features

  • Case Management

  • Algorithmic work-distribution support

  • Configurable Work flow management

  • Integrated Document Repository

  • Template-based, AutoFill Document Generation suitable for legal filing with precise margin control

  • Secured, proprietary messaging system to send and receive messages to other users of the RxOffice® CMS application

  • Integration with email software to auto-file inbound/outbound emails with associated cases

  • Template library for faxes, notes, emails, contact log entries to automate common communications

  • Phone and Contact log with internal/external flagging

  • Scanner integration

  • Integrated case eFile with all associated documents, faxes, messages, and emails with historical tracking

  • Integration with external accounting software Single sign-on for accessing third party applications

  • Granular, privilege-and-role based security Information exposure is controlled based on the "need to know" basis.

  • Detailed Audit trail of all the actions taken in the application by all the users.

  • Graphical reporting suite

  • Report filters can be saved and shared allowing creation of a custom report library for the client